Category: GDS integration services company

NDC-enabled Selling Platform Connect put forward by Amadeus

Amadeus has recently announced that Selling Platform Connect, its cloud-based booking platform now enables travel sellers to shop, order or pay and service airline travel offers via an NDC connectivity. It was announced a week ago as Amadeus keeps customer service its top priority.

This update will benefit all the travel sellers as they can view and compare all the available airline flights and relevant services for any trip on a single screen whether it has been sourced from EDIFACT, NDC or any other APIs. For the very first time in history, travel sellers can access all the data related to air services at one place. This will help them to compare the offers and helps customers to find the best value.

As we know every travel seller’s top priority is to provide high-quality customer service. The newly introduced NDC enabled-version of Selling Platform Connect enables servicing of NDC bookings. Travel service providers are independent to cancel or change flights that have been previously booked via an NDC connectivity. In addition to this automatic changes or the changes made by existing bookings will be continued to be handled by the same queue mechanism which is very much familiar among the travel agents.

Gianni Pisanello, VP of Amadeus NDC [X] quoted in his statement said “Our objective is two-fold: by integrating NDC into Selling Platform Connect, we’re enabling airlines to better differentiate their offers and drive adoption of their NDC content, while also helping travel sellers to continue to work in their preferred environment. Our solution provides our network of travel sellers with new NDC sourced content alongside existing content – all on one screen.”

Nicola Ping, Manager, Air Content & Distribution EMEA, Flight Centre/FCM told in his statement “It has been very rewarding for Flight Centre and FCM to collaborate with Amadeus as a driver customer in the NDC [X] program and help drive the NDC roadmap not just for ourselves, but the TMC and retail travel agency sectors in general. The partnership has been very successful as we could test the NDC enabled user interface in Selling Platform Connect in both leisure and business travel environments and provide valuable feedback to Amadeus which shaped the final design. It was also exciting to reach a major milestone in August when our consultants began booking and servicing NDC content in the new Amadeus solution.”

In September, Amadeus ended up getting dual-certification on NDC Level 4, post receiving certification as an NDC wholesaler from the International Air Transport Association (IATA). This most recent accomplishment pursued on from Amadeus’ Level 4 NDC accreditation as an IT provider in May prior to the current year. While Level 3 NDC affirmation is about the prime booking flow, Level 4 concentrates more on the servicing abilities, a critical factor in guaranteeing adoption of travel organization.

The NDC-empowered variant of Selling Platform Connect is presently being utilized by a few key accomplices in the NDC [X] program. The steady arrangement will begin once again in the coming months, while the arrangement keeps on being improved with further content and functionalities.

TravQ is a leading GDS integration services provider, we provide end to end GDS integration solution across the globe.

Benefits of having a Travel Technology Company onboard

Before heading towards the benefits, you should know – what travel technology exactly means? So, travel technology is an application of IT (Information Technology) in hospitality, tourism & travel industry.

TravQ is a travel technology wing of Quantumsoftech which is serving travel and hospitality sectors from years. As a travel technology service provider, we have always taken the client’s satisfaction as an utmost priority delivering them the top-notch services. TravQ is also undertaking the same approach as Quantumsoftech and excelling in the travel and hospitality sector.

Why travel agencies should get along with travel technology company?

It is a fact that travel businesses that have moved their operations over the internet gain more customers than those who haven’t. It is possible for any travel business to move online with the help of travel technology companies. Here I’ve mentioned some benefits which might influence you to move your travel business online.

Greater audience reach

The best travel technology solutions provider generally helps travel agencies to excel in their businesses. At the same time, providing them with a global presence and extensive audience reach over the internet. This helps their business to reach more audience and allows to conduct business with international clients as well helping them to expand their base in foreign nations. Travel agencies gain competitive advantages with the help of travel technology companies.

Automation in operations

Automation of business process is considered as the topmost factor that guides travel business towards the success road. Automation allows eliminating the physical effort put on by the manpower and helps to reduce the time taken to complete a process at the same time improves accuracy and ensures effective working of every department of the respective business. Thus, business owners can mainly focus on their business, that’s what matters the most.

Security

A highly advanced Travel ERP System helps in top-of-the-line security and to its customers via the latest web and mobile technologies. As a travel technology solutions provider, we ensure data is there for the person concerned and have implemented different security features and functionalities that aid our clients to remain worry-free and ensure that they only focus on their business operations.

Personalization

It is also considered to be the most important aspect when we talk about the benefits drawn by travel technology company for the agencies. Personalization allows extensive audience reach at the same time boosts sales because of the increased traffic towards the business. It allows travel businesses to learn their customers’ travel patterns and offer the right deals and discounts increasing their probability of locking sales.

Custom-made features

We at TravQ are well aware of the fact that every business has its own uniqueness. We respect that and offer many unique and customized features for different travel business. Every travel business is unique in its way. Our travel booking software is designed with much flexibility and can adapt to each user’s needs. We offer all the latest features which can also be customized and tailored to a business. In case your business is in need of such tailor-made software, you can contact us anytime.

Ease of access

We provide access to all the important features for travel businesses within a single console. The entire power of your system is available in very simplied and intuitive user interface on the mobile and computer so that you can always remain connected to the world no matter what.

TravQ – Your companion in your success

Concluding, TravQ being a pioneer travel technology solutions provider delivers top services to its clients across the globe. Having said that, it provides most of the services that a travel business needs to excel. TravQ has been at the forefront player in web development services for the travel industry. In fact, our industry-leading services that have been designed not only to include all of the features we have talked about here but many more which can be added as per clients requirement.

Take your travel business online with TravQ

Invest in these technologies if you’re having a travel agency

We all are aware of the fact that every industry is experiencing evolution because of the technological advancements happening around the world. Over the last few years, the travel & tourism industry has witnessed this advancement which has majorly impacted the overall operations. Let’s not go back more, 10 years earlier when we need to go on the vacation our parents used to go to the travel agents office in order to get the bookings done. Then, we travel with paper tickets which are rarely seen these days. You need to explain everything to your travel agents and afterwards, they provide you with the holiday package.

These days we just pull out our mobile/laptop, scroll through a trip planner website or app and choose everything there. We avail services much easier than that offered by travel agents years back. This is the major change that has come up in 2019 compared with the services 10 years back.

These days travellers look for different deals while booking any hotel, flight or holiday packages, etc. Customers are smart these days, they visit different sites/apps so that they can compare the prices present on different travel booking websites or apps. They opt for some flexible options as well which is introduced as a “ Pay Later” option.

The Pay Later feature, presently offered by numerous OTAs, has turned out to be especially famous for tons of leisure travellers owing to stringent visa culture between nations. This feature allows them to reserve their hotel rooms without making prepayment which is beneficial for them in case their visa gets refused it won’t cost them the booking amount. prepayment, so regardless of whether their visa gets won’t, they don’t lose cash.

In modern days, the impact of technology is so vast that it has widely changed the overall functioning of the travel sector. This has led the buying process to hike as technology are simplifying everything. We’re living in the age of instant gratification and customers want everything to be smooth and fast. Because of this travel companies need to assure the tools they are using is drawing some great benefits for their customers else they’re out of the game. Let’s take a look at various tools that should be implemented in any travel business to keep existing and potential customers happy.

Tour Building & Inventory Management

Tours and activities are the fastest growing sectors compared to others. A maximum number of people these days days are looking for trips and outdoor experience which can match their budget and tastes for which they surf the internet and explore. However, tour building and inventory management remains one of the most time-consuming areas for travel technology solutions provider.

Fortunately, there is a range of solutions which are accessible in the market that help travel agencies and operators to manage their catalogue efficiently and allows to deliver tour packages with ease. Utilizing this tool, travel agencies can figure out their pricing scale, allocations, schedules, content and more vital aspects of their inventory on a user-friendly web/application interface. proprietors can oversee evaluating, assignments, calendars, content and numerous other significant parts of their stock on an easy to use electronic interface.

Automation in Marketing with the help of AI

As we all know, tourism is a part of service and hospitality industry where it is supposed that human element and personal touch is vital, hence there’s a lot of scope of automation with the use of AI for giving that personal touch. There Are different travel technology companies around the globe that provides these facilities to their clients.

Marketing automation and AI provide travel firms with several benefits, including:

Allows sending personalised SMS or E-mails to the potential customers regarding the offers and deals.
Targeting the customers who appeared on your site but bounced backed without booking.
Sending automated departure and arrival notifications on web and mobile
The remainder of saved items in the cart.
Answering different queries of customers via Chatbots.
Sending feedback forms to know how customers felt about the services delivered to them.

Customer Management & Personalisation

These days, customer satisfaction is considered as the utmost priority for the success of any business. Personalisation is something that every customer like in the course of making any deal. At present personalisation is all about making the customer feel that they are at their home when they’re dealing with your brand. That’s why, when any customer lands on your site/app, they should get personalised suggestions based on their browsing history which is available to you by the help of “Cookies”.

Different apps available on the Android and iOS platform offers customised browsing experience to the users. A lot of travellers have become accustomed to a high level of personalization from brands like Amazon, Flipkart, Netflix, Hotstar, etc. and now expect the same from their travel service providers.

Online Reservations and Back-office Management

A Travel ERP improves consumer loyalty, yet it likewise decreases an organization’s operational expenses. Automating the ticketing and bookkeeping, it permits travel agencies and their staff invest less energy in manual tasks, for example, booking affirmations and computing agent’s commissions. In addition, it likewise diminishes bookkeeping mistakes that emerge out of manual/offline reservations.

A decent ERP additionally has a considerable focus module that enables operators to make online appointments in the interest of their customers, utilizing live inventory. This saves them from the problem of signing into various systems or calling providers for fares and accessibility, eventually limiting turnaround time and helping them create more bookings appointments in a given timeframe.

Concluding, TravQ is among one of the best travel technology companies across the nation and beyond that delivers top services to its clients across the globe. Having said that, it provides most of the services that a travel business needs to excel. TravQ has been at the forefront player in web and mobile development services for the travel industry. In fact, our industry-leading services that have been designed not only to include all of the features we have talked about here but many more which can be added as per clients requirement.

Global Distribution System – Easing operations of Travel Agents

What is GDS?

The Global Distribution System is a tool for travel agents that allows them to transact between travel industry service providers and different travel agencies. It generally uses real-time inventory to the service providers. GDS is a short name used for a global distribution system, that links the gap between the travel & trip reservation portals and allows hassle-free travelling experience. Do you know how the process of GDS works? It works by offering a centralized service from several other suppliers or vendors for different travel elements.

A GDS aids travelling agency by showing live booking rates, ease in reserving vacant rooms or tickets and different services related to the entire travel industry. This system brings out the best of the travel businesses. Have you ever wondered why it is so important that the major players in this industry are also getting along with it? Different GDS integration services company provide these services. TravQ is one of the leading players in this sector.

Benefits of the GDS integration

It is a fact that GDS acts as the spine of the travel industry, this is why every business owner in the travel industry are suggested to get along with the GDS services. It not only allows your business to get recognized but aids in the overall economy of the county as well. Apart from that, there are some major benefits drawn by this worldwide network. Check them out.

The use of GDS denotes a rise to the traffic of corporate and leisure travellers
It is highly effective in attracting international travellers. This is why, travel agents are being encouraged to get themselves integrated with GDS.
It provides the best rates to your customers which aren’t provided by any other system and enables them to choose from the best hotel, flights and car rental packages.
Allows updating of inventories in real-time which allows viewing the changed rates and can easily alter the price points or making exciting offers.
The travel agent has access to the global market which can yield them a lot more.
Corporate clients across the world are connected through GDS.
It enables the retail travel agency as well as OTA models as well.
These help consumers all over the world to avail travel services.

GDSs popular across the globe

GDS networks allow travel agencies and their potential customers to avail of several travel services (viz. Car rental, holidays, air services, hotels) by comparing different rates present over the internet and suggesting the best possible pricing range. There are different GDS in operation worldwide but these are the most popular ones.

GDS holds a bright future

For Years, GDS has been the backbone of the travel industry serving it with effective results keeping the network reliable, secure and accurate. As per IATA study, the GDS holds a great future and will create a dynamic e-commerce platform for the industry delivering travel services. If GDSs keeps changing by the time and fulfil the needs of airlines and hotel industry then it will create history in the travel industry.

TravQ in delivering all in one GDS API Integration Services

TravQ is modern-day GDS integration solution services company, dealing in several services – travel web portals and applications, custom GDS/XML API Integration for travel agencies. With the use of automated tools & resources, we help airline, hotel, car rental industries to grow their business worldwide keeping in mind their business values and beliefs.

Get your business integrated by TravQ’s GDS service.